Shipping policy
Order Processing Time
At NerdMiner.co.uk, we aim to process all orders as quickly as possible. All orders will be processed within 3 working days (Monday to Friday, excluding public holidays). Once your order is processed, you will receive a confirmation email with tracking details (if applicable).
Shipping Rates & Delivery Times
We offer various shipping options at checkout. Estimated delivery times are as follows:
- UK Standard Shipping: 3-5 business days
- UK Express Shipping: 1-2 business days
- International Shipping: Delivery times vary based on location (typically 5-14 business days)
Please note that delivery times are estimates and may be affected by carrier delays, customs processing, or other unforeseen circumstances.
International Shipping
We ship worldwide! However, international orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These fees are the responsibility of the customer.
Order Tracking
If your shipping method includes tracking, you will receive a tracking number once your order is dispatched. Please allow up to 24 hours for tracking updates to appear.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time, please check your tracking details. If your package is lost or delayed, contact us at [your support email], and we will do our best to assist you.
Address & Shipping Issues
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses. If you need to update your address after placing an order, contact us immediately, and we will try to accommodate the change if the order has not yet been processed.
Contact Us
For any shipping-related inquiries, please reach out to our support team at truenorthcompanyuk@gmail.com
🚀 Thank you for shopping with NerdMiner.co.uk! 🚀